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Hatfield Health Centre Providing NHS services
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BBC Health News

  • Premature babies to be immunised against winter virus19 Jul 2025 00:05From late September, 9,000 babies and vulnerable infants in the UK will have a long-lasting injection.
  • More than 30 poisoned after suspected fake Botox18 Jul 2025 18:03Health security body UKSHA urges vigilance after 38 cases of botulism recorded in the east and north-east of England.
  • Doctors strikes: BMA and Streeting talks 'constructive'17 Jul 2025 19:00Resident doctors will walk out for five consecutive days from 25 July over a dispute about pay.
  • Living kidney donor 'will give our son a new life'20 Jul 2025 08:13Amrit has been waiting for nearly five years for a kidney and needs a living donor.
  • 'Unfair' NHS wait lists revealed in official report17 Jul 2025 16:16Data for the NHS in England shows the waiting list for gynaecology is one of the largest.
  • Babies made using three people's DNA are born free of hereditary disease16 Jul 2025 22:00The method was pioneered by UK scientists to overcome devastating, often fatal inherited diseases.
Home > Our Commitment To You

Our Commitment To You

You will be treated as an individual and will be afforded the dignity, courtesy and respect you deserve.

We will treat all the information about you as strictly confidential. This may sometimes require you to appropriately identify yourself. Information cannot be given to a third party without prior consent or at the doctor's discretion.

You will be involved in decision-making regarding the most appropriate care and advice you receive from us.

We will identify the professionals involved in your care to you by their name.

We strive to provide an appointment within 48 hours with a doctor or other healthcare professional in our team as appropriate. Due to high demand on appointments this may not always be possible, and we will triage all requests for non-routine appointments according to their medical need and provide advice or care with a health professional.

We will try to ensure the consultations are run on time, but due to the nature of services provided, some patients may require more than the allocated 10 minutes, or some patients who are more seriously ill may need care as priority. We request you to bear with us and if you have any concerns, please enquire at reception.

What We Would Expect From You

We would ask that you treat the doctor and staff with the same courtesy as you receive.

You are responsible for your and your family's health. Please follow the medical advice offered, and undertake healthy lifestyles, which promote good health, avoids illness and improves your quality of life, eg stopping smoking, healthy diet, exercise etc.

You could self-treat simple self-limiting illnesses yourself or with advice from local pharmacist if appropriate before seeking help from the surgery. If you are not sure ask.

If you cannot keep an appointment, please cancel in plenty of time so that it can be used for someone else who is in need. Patients who consistently fail to keep appointments may be removed from the practice list.

Last Updated 11 Oct 2024

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Hatfield Health Centre

Ash Hill Road, Hatfield, Doncaster, DN7 6JH

  • (01302) 897600
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