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Hatfield Health Centre Providing NHS services
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BBC Health News

  • Parents face hurdles vaccinating children - report01 Jul 2025 00:06Obstacles include difficulty booking appointments and too few jab reminders, say child health experts.
  • Is RFK Jr's divisive plan to Make America Healthy Again fearmongering - or revolutionary?01 Jul 2025 00:04The most powerful public health official in the US is reviled by some medics - but even some of his critics accept that he is bringing drive to healthcare areas that have long been neglected
  • Covid inquiry hears of care home 'slaughter' 30 Jun 2025 16:55Relatives of care home residents tell the Covid inquiry they will never get over how their loved ones died.
  • Make healthy food more appealing, government tells supermarkets29 Jun 2025 14:42Supermarkets will be challenged to sell healthier food, under a new government obesity plan.
  • School sun safety lessons trialled to tackle skin cancer29 Jun 2025 02:09The new pilot teaches children as young as five how to check UV levels and apply sunscreen.
  • I found a bacteria-eating virus in my loo - could it save your life?28 Jun 2025 01:02It's hoped phages could give us new ways of treating infections which are immune to antibiotics.
Home > Our Commitment To You

Our Commitment To You

You will be treated as an individual and will be afforded the dignity, courtesy and respect you deserve.

We will treat all the information about you as strictly confidential. This may sometimes require you to appropriately identify yourself. Information cannot be given to a third party without prior consent or at the doctor's discretion.

You will be involved in decision-making regarding the most appropriate care and advice you receive from us.

We will identify the professionals involved in your care to you by their name.

We strive to provide an appointment within 48 hours with a doctor or other healthcare professional in our team as appropriate. Due to high demand on appointments this may not always be possible, and we will triage all requests for non-routine appointments according to their medical need and provide advice or care with a health professional.

We will try to ensure the consultations are run on time, but due to the nature of services provided, some patients may require more than the allocated 10 minutes, or some patients who are more seriously ill may need care as priority. We request you to bear with us and if you have any concerns, please enquire at reception.

What We Would Expect From You

We would ask that you treat the doctor and staff with the same courtesy as you receive.

You are responsible for your and your family's health. Please follow the medical advice offered, and undertake healthy lifestyles, which promote good health, avoids illness and improves your quality of life, eg stopping smoking, healthy diet, exercise etc.

You could self-treat simple self-limiting illnesses yourself or with advice from local pharmacist if appropriate before seeking help from the surgery. If you are not sure ask.

If you cannot keep an appointment, please cancel in plenty of time so that it can be used for someone else who is in need. Patients who consistently fail to keep appointments may be removed from the practice list.

Last Updated 11 Oct 2024

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Hatfield Health Centre

Ash Hill Road, Hatfield, Doncaster, DN7 6JH

  • (01302) 897600
  • syicb-doncaster.hatfield-practice@nhs.net
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