PRESCRIPTION REQUESTS
We are now sending prescriptions electronically to the chemist.
If you have not nominated a chemist already, you must do so now by either informing us or your chemist.
Please try and order your prescriptions online, email to donccg.hatfield-practice@nhs.net or leave in the locked post box at the front of the building near the entrance.
Do not come into the surgery.
Thank you for your support
Please note that from the 1st of March 2020 we will no longer accept orders for prescriptions over the telephone.
Prescriptions can be requested by placing the repeat request slips in the box at the reception or online using SystmOnline
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Some patients on long-term medication may be given a repeat prescription sheet by the doctor. When you need your prescription please place the repeat slips in the box at the reception. Your repeat prescription will be ready within two full working days. If you would like it posted back to you, allow four full days before it is due and please supply a stamped addressed envelope.
Prescriptions are available for collection from 8.30am onwards. Please note that we are not a dispensing practice.
Online Appointments and Prescription Ordering
We are very pleased to be able to announce a new service for patients enabling you to book appointments online and to re-order repeat prescriptions. The service will be available 24/7 and we hope that patients who find it difficult to phone us during working hours will find the new service to be particularly useful.
The repeat prescription ordering service is available now, and the online appointment booking service will be available from 31st March.
Patients who want to use this service will need to complete a short form which is available from our reception desk.
Application form for online services (.docx)
Online Services Records Access information leaflet (.docx)
Patient Online information leaflet (.pdf)
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