Hatfield Health Centre

Patient Participation Group

HATFIELD PPG

Patient Participation Groups (PPGs) are an important and established means of helping a practice to be responsive to the needs of their patients, and to improve the delivery of health services locally.

Together with the practice and the PPG, patients can gain a better knowledge of the health centre and its staff.

The PPG is a forum to suggest ideas your needs and concerns.

THE GROUP AIM

The aim of the group is to give patients and the Practice an opportunity to meet, to exchange ideas and information, and then to take action.

By working together we can continue to develop and improve the services at the practice.

HISTORY OF THE GROUP

Our group has been established for over 5 years and consists of a group of volunteer patients and the Practice Manager. We meet on a regular basis to have open and constructive discussions about all aspects concerning the practice-always with a view to taking action to make real improvements for patients and for the practice.

Since the group formed we have implemented various suggestions EG -: prescriptions can now be picked up from 8.30am instead of 10am which has proved popular with patients and helped reception staff with a more even flow of prescription collection.

The group meets on a regular basis depending on commitments of the members.

PPG MEMBERS

We have an established group consisting of a diverse patient population which represents many aspects of the practice.

We have advertised our group in many ways to endeavour to keep our group open to new members.

We have patients from many walks of life- male and female, young and old, able and disabled, workers and non workers and ethnic representation.

Key Information

BBC Health News

Patient Participation Group

HATFIELD PPG

THE GROUP AIM

HISTORY OF THE GROUP

PPG MEMBERS

PPG Action Report and Survey Report 2013/14

PPG Action Report and Survey Report 2012/13

PPG Action Report and Survey Report 2011/12

PPG Meeting Minutes

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